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Terms & Conditions of Service

Refunds

Books & E-Guides

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, with in 30 days of purchase.

Backwater Valve Maintenance

If you are not 100% satisfied with your service we’ll do out best to rectify the issues by performing the service again. If after the second service you have a valid reason of not beign satisfied we’ll refund your service fee. To be eligeble for a refund an official service complaint must be filed with 10 days of service.

Wet Basement Assessment

If you are not 100% satisfied with your purchase, you can request a refund for a store credit. You can use your store credit for purchase of any service. To be eligeble for a refund an official service complaint must be filed with 10 days of service.

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Our Vlient

REVIEWS

“I had an old sewer pit in the house with improper lid, which didn't seal the pit properly, could feel the sewer smell in the basement...

- VARIA

I was very happy with the service provided. My water main was broken, they installed a new one. Very fast and good service. The plumbers where all polite and professionnal...

- Jacques

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