We, the Master Waterproofing team, take pride in our years of excellence and toil
persistently for delivering top-notch solutions to your plumbing problems in both
commercial space and home. We can proudly say that we have more than a
thousand satisfied customers in Toronto. But if you recently availed a service from
us and have an issue, feel free to choose any of the refund options below.
Books & E-Guides
Master Waterproofing prioritizes customer care above anything else. We are working
around the clock to make sure that you get a premium services and that you get
your money's worth. Unless you’re a hundred percent satisfied with the purchase,
you can always return our product and either get a total refund or exchange it for
another one – regardless of it being similar or not. But it will have to be within 30
days of the purchase.
Backwater Valve Maintenance
The reason why Master Waterproofing is the go-to place for both residential and
commercial water fixes is that our skilled plumbers are always there for your call.
Then again, if our services were not up to the mark for you, we'll do our level best
to rectify the issue and deliver the service with better care and attention very
After that, if you still have a legit ground for dissatisfaction, we will refund you. In
order to be eligible, you must file a service complaint on the Master Waterproofing
website within 10 days of receiving the service.
Wet Basement Assessment
Master Waterproofing has an efficient team of dexterous plumbers and 24/7 emergency
crews to tend to all sorts of plumbing crises at your residence or commercial space
in and around Toronto. If you aren’t fully satisfied with our basement assessment
services, you can ask for a refund for store credit. The store credit can be used for
purchasing any service from our variety of options.
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“I had an old sewer pit in the house with improper lid, which didn't seal the pit properly, could feel the sewer smell in the basement...
I was very happy with the service provided. My water main was broken, they installed a new one. Very fast and good service. The plumbers where all polite and professionnal...