Frequently Asked Questions

1How do I know my job will be done right?
All our employees are experienced and fully trained. Many have worked in the industry for more than a decade and have extensive field experience. Master Waterproofing is not a fly-by-night operation. It is a serious professional construction company with references you can consult and all the certifications necessary to complete your job to your satisfaction and to all the standards of the day. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
2What is the waterproofing going to cost me?
Each house is different and must be seen, discussed and measured to design the ultimate wet basement solution. Some of the factors that we take into account are access, depth of foundation, exterior or interior finishes, discharge source, soil conditions and excavation engineering. Our estimator will thoroughly explain all the components of your custom waterproofing installation and answer all your questions. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
3I think have black mould. How much of a problem is it?
Stachybotys chartarum is the scientific name for black mould. It grows in wet or damp areas of the house and is a leading factor in poor inside air quality. It can make respiration difficult and increase breathing problems. It cannot grow once the moisture is removed as it is when your install a proper waterproofing system at your home. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
4Why is there a sump pump?
There are two main determinants to assess the need for a sump pump. The first is local regulations as prescribed by the Building Code of the area you live in. Some municipalities require by law the installation of a sump pump so that the water does not go into their systems. A sump pump is also necessary in those houses where the weeping tile system is not fed into a gravity-based drainage. There the sump pump is needed to lift and discharge the accumulated water. As all sump pumps are electric, we recommend as well the installation of a battery backup for the sump. Many basement leaks occur during severe thunderstorms, times when there are also often power outages. A battery backup maintains the sump in operation at times when the power source fails. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
5How do I find out what’s going on?
All that you need to do is call Master Waterproofing. We will arrange a free appointment at your convenience and our expert assessor will arrive at your home at the appointed time. The estimator will ask questions about what you have seen, examine your basement and answer any questions you may have. We will draw up a detailed plan to fix your wet basement permanently and explain the process fully to you either the same day or the next day. We will give you time to make your waterproofing decision and schedule the work, again at your convenience. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
6Should I do an inside or outside waterproofing?
Where it is possible Master Waterproofing prefers to do the work from the exterior as we can be confident then that the old problem has been removed and repaired. With a new exterior waterproofing installation in place, your home’s foundation is protected from any deterioration by the infiltration of water and costly future foundation repairs are avoided. Interior waterproofing is an alternative when outside access is not possible. With interior waterproofing, the water is picked up at the point of entry and channelled into an interior weeping system. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
7Can I waterproof myself?
Although the process may appear to be simple, waterproofing is actually highly technical and can be dangerous. To effectively use the most modern materials requires manufacturer training to insure proper installation. Improperly installed products will fail. Equally, inexperienced homeowners run the risk of injury or death especially when exterior excavation is involved. Each summer you can read reports of excavations collapsing and injuring people due to absent or inadequate shoring or technique. Master Waterproofing experts have the necessary training and engineering background to safely, competently and securely complete the necessary procedures to make your waterproofing job a success. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
8How do I know if I have a problem?
There are a number of signs you can look for. Obviously, you know you have a wet basement problem if you can see water pooled on the floor or trickling down walls. If there is no obvious flowing water, examine the walls and floor for cracks or staining. If you find mould or mildew on walls, at joints or on your stored items then you can be sure there is a waterproofing problem. A musty smell is also an indicator. If your basement is unfinished you may see efflorescence, a white powdery dusty build-up. This occurs when water evaporates and leaves behind mineral salts and can also indicate the extent of water build-up by its height on the wall. If your basement is finished, examine the finishes and stored items. Metallic items will show signs of rust. Is there peeling paint or bubbled panelling or wallpaper? Warping? All are indications that water is or has leaked in. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
9Why does my basement leak now?
Each house is individual but some common causes are: Cracks in walls or floors. Failure of the installed weeping tile system due to blockage. No original weeping tile system. Sump pump failure. Openings at the floor-wall joint. Movement of the foundation. Poor exterior drainage. Improper original materials or poor construction design. Extreme weather. Excessive exterior hydrostatic, or water, pressure. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
10What are the benefits of basement waterproofing?
If you have some water leakage through the foundation, no matter how minor, new basement waterproofing is needed before the problem gets worse. Any leaking will get worse over time and the volume of water coming into your home will increase. Economically, you will lose value of any stored items and any completed inside improvements. The sale value of your home with a wet basement is lowered. Respecting your health, a leaky basement promotes the growth of mould, mildew, rot and bacteria which can pose respiratory risks. Once your basement receives a new waterproofing treatment by Master Waterproofing you can relax and enjoy the space. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
11How can I fix a crack in my foundation walls?
The first and most important concern is what type of foundation walls you have. If your foundation consists of fieldstone or concrete blocks, the cracks cannot be injected where the blocks are hollow and the fieldstones create voids. If the foundation walls are a poured concrete, then concrete injection sealing is the best way to fix a crack and it comes with a lifetime guarantee. The crack is cleaned with a natural acid. Holes are drilled to the center of the crack and a rubberized urethane is injected. The urethane expands 20 times its volume and the void is filled. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
12Why should I care about basement waterproofing?
A wet basement may seem like a minor issue, but it can lead to a major problems. Leaking basements or basements that have moisture can contribute to toxic black mold or cause structural foundation damage. This can also play a major role in the value of your property. Basement waterproofing adds value to your property and can be responsible for a final sale in some cases. To learn more about waterproofing contact one of our experts today. Remember, a dry home or office is a healthy home or office, so protect your property investment and your health. Call us today for service you can trust, at a price you can afford. Call Master Waterproofing today for a free estimate at direct number: 416.518.4094, or simply contact us.
Master Waterproofing 416.518.4094
Send

Send this to friend